How to Delete My BCFI Account/Cancel the Subscription:

Log in to your BCFI account. Navigate to Settings: Click on the gear icon in the top-right corner to access your account settings. Close BCFI Account: Select the option labeled “Close BCFi Account”. Current Password: You will be prompted to enter your current password for verification. Confirmation: After inputting your current password, click “Close My […]

How do I set up Touch ID/Fingerprint sign in?

Fingerprint sign in is available on Apple® and Android™ devices with fingerprint scanners. Ensure you have fingerprints setup on your device. Enable Touch ID/Fingerprint from Settings > Security of the BCFi app. Once the Touch ID/Fingerprint is enabled on the app, any fingerprint(s) stored on the device can be used to access your account.

Can I change the way I receive my verification code?

Yes! You can receive login verification codes as your second factor authentication method through text, email, or voice calls. To manage these options, visit your security settings in your profile, and select “Two-factor authentication” to get started

How do I turn on two-factor authentication?

BCFi members who do not already have 2FA enabled will see a screen at login prompting them to set up 2FA when logging in to their BCFi account. Helping to protect our members’ personal and financial information from unauthorized access and malicious activity is a top priority for BCFi. 2FA is fast and easy to […]