I use two banks, and while one bank connects just fine, the other doesn’t. Why?
BCFi connects more than 90% of 5,000 financial institutions in the United States. However, if there is a connection problem, the online banking system of the user’s bank has not been upgraded to the latest system, or if the old system is used, it may take time or experience difficulties in connecting. So if one […]
I can’t find my bank when I try to link accounts. What should I do?
BCFi can connect more than 90% of 5,000 financial institutions in the United States. Therefore, most financial institutions should be connected. However, a bank with old legacy system or no online banking system may not be able to connect.
I use the same bank as my friend, but my friend is connected, why can’t I?
This is very rare, but in this case, it may be that your bank sent a confirmation email during the process of verifying your identity but it was not confirmed. And other possibilities are if the security question is not updated, the connection may not go through. In this case, you should check to see […]
My account is connected, but it doesn’t display any data and it just keeps loading. Why?
In most cases, this could be because the banking system is using an outdated system or authentication issue. You should contact your bank and ask how to resolve the issue. If it still does not work, you may send BCFi your bank information and the message you received so we can verify it.
My bank account will not connect, what should I do?
BCFi connects to more than 90% of 5,000 financial institutions in the United States. However, if there is a connection problem, the online banking system of the user’s bank may be using a legacy system, or if the old system is used, it may take time or experience difficulties in connecting. However, if it is […]
